Shipping & Returns

 
 

Made in Kingston. Shipped to the world.

 
 
Most of what you see in our shop is made to order, sewn at our studio on Harbour Street in Kingston, Jamaica. We are a small, intentional team — every piece is cut and constructed with care. Please allow 10 business days from your order date before your item ships.

Shipping

Express Delivery — 3 to 5 days $50

USD General Delivery — 12 to 16 days — $20 USD

International orders ship via First Class Mail. Domestic orders are dispatched via JA Mail or Knutsford Express. Shipping does not include insurance — we are unable to take responsibility for packages lost or damaged in transit.

Kingston delivery

We offer direct bearer delivery to our Kingston customers. If you're local and want your order hand-delivered, reach out to us at info@tribeninestudios.co, and we'll arrange it.

Returns & exchanges

If something isn't right, email us within seven days of receiving your order, and we'll make it right. Returns are subject to a 10% restocking fee. Sale items are eligible for exchange only.

Your experience with Tribe Nine matters to us beyond the transaction. If something falls short — the fit, the finish, anything — tell us. We stand behind every piece that leaves Kingston.